Sharp Electronics Corporation Telecommunications Technician in Johnson City, Tennessee
Communications Technicians are responsible for a wide range of tasks related to providing the upkeep of systems and data for Saratoga’s customers. Some of these tasks include but are not limited to programming, and repairing digital, voice over IP, and hybrid telephone systems, Video Teleconferencing solutions, commercial wireless solutions, Audio/Video projection and interactive solutions, CAT 5e, coaxial / RG6 and fiber optic cabling and the installation of security camera solutions.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.
Trouble shooting and end user support
Provide excellent customer service to all customers both internal and external.
Work with a wide range of internal employees to provide the customer the very best experience possible.
Document and manage all work in Service Now.
3+ years’ experience in a technical support role
Experience or knowledge of VOIP and PBX phone systems preferred
Ability to learn and operate equipment to include scissor lifts and extended booms.
Familiarity with basic networking technologies
Must have exceptional communication skills.
Must be energetic, self-motivated and work well in a team environment
Ability to work remotely as needed
Sharp Electronics Corporation is an equal opportunity employer – minority/female/disability/veteran
Job ID 2019-5360